OMFG So needed.
http://www.routeofqueue.com/2009/07/you-do-not-have-sufficient-permissions-to-access-this-page-after-wordpress-upgrade
Paypal is unusable.
I logged in to cancel a subscription I have to a dating web site for apple nerds called Cupidtino lol… And when I got to the subscription page I was presented with inaccurate and confusing messages.
Please confirm your subscription details below. To update your funding source, change your funding source information and click “Update Information”. To cancel your subscription, click “Cancel Subscription.”
The site clearly states, “To cancel your subscription, click Cancel Subscription.” Easy enough? Well, there is no “Cancel Subscription” link on that page. Just a link that says simply, “Cancel.”
When I click “Cancel” I am presented with this dialog box:
You’re about to cancel this profile: You can’t reactivate canceled customer profiles. Do you still want to cancel it?
I’m not sure if I want to cancel this profile – If I do, will it cancel my SUBSCRIPTION? What is a PROFILE, PayPal!?? And why are you telling me to look for a “Cancel Subscription” button, if there is none to be found? I searched the page, command+F like I usually do when I suspect foul play, folks. Something fishy is definitely going on here.
PayPal handles the bulk of online financial transactions, yet they can’t even give simple instructions to their users to accomplish important tasks. This is not the first time I’ve found myself in that situation on PayPal’s web site. I’ve looked to find answers in their help section, and PayPal has told me to complete certain things, click on different links, etc. Nearly 90% of the time, the instructions were incorrect.
This needs to be handled. I can understand the documentation being off if the site has been updated, but I don’t understand a clear notice on a page telling me to click on a non-existent link.
RULE #1 PEOPLE! Don’t lead your users on a wild goose chase. Also, if you make as much money as PayPal does, hire someone with some common sense to organize your site.
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UPDATE: I went ahead and canceled my “Customer Profile” for Cupidtino, and sure enough I got this message:
This profile has been canceled and cannot be reactivated. No more recurring payments will be made.
I didn’t realize my subscription was called a “profile”, I guess it must be obvious to the programmer who has been tasked with writing error messages in between figuring out complicated algorithms and database schemas. Don’t you know, programmers don’t speak human?
At least no more recurring payments will be made. Mission accomplished.
Slowly nitpicking this blog theme into perfection…
… is my goal. Tonight I added “Like” buttons and changed the CSS on my <pre> and <code> elements!
Playing Chicken: Rent Check vs. Noise my car is making
I’m sitting around waiting for my car to get checked out. Since I’m waiting for a slow PayPal withdrawal to arrive in my bank account, I hope that this doesn’t become horrifically expensive.
My car sounds like it needs a new engine, a new interior, exterior, body style, tires, and wheels. And stereo. I want a Camaro.
My current car is a light blue Toyota Camry; the most beautiful of all the Toyotas. It is epic and wonderful, a masterpiece of a car.
See how cool that car is? It actually looks really cool in this picture, in reality it looks like it belongs to a retired Florida octogenarian.
Blerg.
A Recovering Addict at SXSW Interactive
This weekend in Austin, Texas – I had an incredible experience. Being the way I am – I always wonder, “Do I fit in?”
The SXSW 2010 Interactive Festival was my kind of party. I’m from Fort Lauderdale, and interacting with the web community in South Florida is like trying to find an alligator in New York City (I apologize for the swamp reference – but I do live in an area with a shit ton of reptiles and mosquitoes, its not just a stereotype… its real MUHAHAHHA).
So what did I learn? First and foremost, I learned that I HAVE TO TWEET. I am a late adopter of Twitter, yet my colleagues seem to think there’s something behind this Twizzler thing (see Arnie Wexler’s Blog for clarification).
I also learned that I have to be public about my opinions on technology and the world in order to get ahead. Hence this blog.
Without further ado, here are my opinions (continue at your own risk):
What was the hot thing at SXSW? Geo-location services like Foursquare or Gowalla. I chose to participate in the Gowalla experiment, checking in wherever I went. I got stamps and items, and notifications that my friends were in the general vicinity. It was cool, until I got an iPad stamp. I want a real iPad, not a virtual one. I also got a “Designing with web standards” book by @zeldman. No, not the real book, a virtual item to which I could place virtually where I checked in.
I decided from now on i’m going to check into places as decoys so “they” can’t get me. I don’t know who “they” are but I’m legitimately afraid of them.
I also learned that the “networking” events were akin to college keg parties – no place for a recovering addict such as myself. Not much networking was happening in the parties.
What did work, were the amazing panels – meeting people like Scott Heiferman from Meetup, talking about sparking a movement in 21st century and hearing the experience of the people behind the internet curtain. Handing these folks my business card wasn’t too shabby either.
I do fit in with these people. These are my people. I’ll take the pepsi challenge to your nerdiness any day and you can take that one to the bank. Bitches. (sorry.)
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Big thanks to Melissa Smolensky of Big Picture Media for getting us (In The Rooms) out there and helping us make great connections in the tech industry.
